Returns & Exchanges
We want you to love your gear as much as a classic Willie tune, but if your purchase isn't hitting the right note, we offer returns or exchanges within 30 days of delivery. All items must be in their original, unwashed condition to be eligible for a full refund.
Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
Print Your Label
Once approved, download and print the prepaid shipping label provided via email and securely package your items in their original mailer.
Drop Off Your Package
Take your package to any authorized carrier location or schedule a pickup to get your return back on the road to our warehouse.
Receive Your Refund
After our team inspects the returned goods, we will process your refund or exchange within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing